First time customers are urged to call ICL for a technical consultation before ordering.
Delivery: Most items ship from stock on the day of order if the order is placed prior to 1:00 P.M. EST. Shipments are made by UPS unless other arrangements are made. You must specify next day, second day or third day deliver or the order will ship via ground service. Items not in stock will normally ship within two weeks unless another delivery date is quoted.
Order Acknowledgements: Orders are acknowledged if an e-mail address is supplied.
Payment: Only credit card orders are accepted on-line. Credit terms on orders not paid by credit card are payment NET 30 from the date of shipment. In the event that the customer fails to pay for any purchase made on credit terms extended by ICL within the time within which payment is to be made, the customer agrees: (i) to pay ICL’s legal fees incurred to collect the unpaid balance due and all other collection costs, including costs for expert witnesses; and (ii) to pay interest on the unpaid balance from the date of shipment to the date of payment in full at the rate of 12% per year. Shipping, handling and insurance charges are added to product charges.
Quotes: Quotations are good for 30 days unless otherwise specified. If, on its face, a quote is made with the understanding that an order is not expected within 30 days, then the quote will in any event expire in 60 days; and If an order is submitted in 60 days the quote will be deemed terminated. Quotes in excess of 90 days must be authorized by an ICL corporate officer.
Check Policy: By using a check for payment you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by state law.
Minimum Order: $100.00, exclusive of shipping. For orders placed on-line for less than $100.00, a service charge equal to the difference between the order amount and $100.00 will be added to the order.
Shipping, Handling & Insurance: All orders within the continental United States will ship VIA UPS. International orders and orders shipped to destinations outside of the continental United States will ship UPS next day air. The F.O.B. point is Garfield, New Jersey. UPS insures shipments for $100.00. Customers are responsible for shipping losses in excess of $100.00. Orders are insured for full value if they have an invoice value in excess of $200.00. Handling, shipping and insurance charges are added to the invoice amount.
Confirming Orders: Please do not send confirming orders VIA other means unless they are CONSPICUOUSLY marked as “confirming”. Confirming orders which are not CONSPICUOUSLY marked as “confirming” may be duplicated and the customer will be charged for both orders.
Restocking Charges: Returns of items ordered by mistake are totally within ICL’s discretion. If ICL elects to accept the return of an item ordered by a customer in error or any duplicate order not marked as confirming, there will be a restocking charge equal to the greater of 25% of the invoice or $50.00. ICL does not normally accept returns of custom items or non-standard size optics, but in the event that it does so the minimum restocking charge will be at least 50% of the purchase price. In no event will returns be accepted after 15 days from the date of shipment, nor will returns be accepted of opened optics.
Warranty: ICL warrants that all Lens Savers® mounts will enable the use of Lens Savers® protective windows in the user’s laser system for which they were designed, provided that they are properly installed. If a lens mount or adapter does not function properly, it may be returned within ten days of the date of shipment for a refund, repair or replacement, provided that the mount or adapter is in like new condition. Customers ordering custom lens mounts or mounts for systems that do not appear in ICL’s literature as standard items my experience the need for adjustments to properly fit the mount into the system, especially if ICL is unable to obtain prints of OEM parts from the laser system manufacturer. Lens Savers® protective windows are warranted to conform to the customer’s purchase order as to size ordered and to the specifications set forth in ICL’s literature. Non-conforming Lens Savers® protective windows may be returned for replacement within 10 days of a the date of shipment, provided they are returned in the original container and have not been damaged or opened unnecessarily by the customer. If the nonconformity can be determined after opening a single Lens Savers® window, the remainder must be returned unopened in the original container.
Return authorizations must be obtained before shipment of a product for warranty service to enable ICL to identify the returned item upon arrival. The customer is responsible for shipping products to ICL for warranty repair and for insuring the product for full value for damage in transit. NO WARRANTY SHALL APPLY TO PRODUCTS THAT ARE RETURNED WITHOUT A RETURN AUTHORIZATION. THE REMEDIES SET FORTH ABOVE ARE THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. NO WARRANTIES OR REMEDIES SHALL BE IMPLIED. THERE ARE NO WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE AND THERE ARE NO WARRANTIES EXCEPT THOSE EXPRESSLY SET FORTH ABOVE. ALL OTHER WARRANTIES ARE DISCLAIMED. IN NO EVENT SHALL ICL BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING ANY SUCH DAMAGES AS MAY ARISE FROM THE FAILURE OF ANY WARRANTY OR LIMITED REMEDY OF ITS ESSENTIAL PURPOSE.
Trademarks: Lens Savers® is a registered trademark of International Crystal Laboratories. The following trademarks of other companies, which may be registered trademarks or common law trademarks, are used on this website to identify the products of other companies. ICL disclaims any right to or interest in these marks. Amada, Apelio, Bystronic, Cincinnati, Lasercut, Laser Lab, Mazak, Mitsubishi, Precitec, Synrad, Trumpf.
Patents:Lens Savers® lens mounts and all drilled Lens Savers® windows are protected by US Patent No. 5,898,522.
Other: All claims in respect of products, orders or invoices and all matters arising out of any quote or order or the use or performance of any ICL product, shall be governed by the laws of the State of New Jersey, and the Courts of the State of New Jersey shall have jurisdiction over all such matters and all parties, to which all customers consent by placing an order. Claims for unpaid invoices made in small claims court, which in New Jersey is the Special Civil Part of the Superior Court, may, if made by ICL without a lawyer, include a claim for the maximum jurisdictional amount which amount will be deemed to cover ICL’s expenses of bringing the claim.